Position Summary:
The Lead Generation Specialist is responsible for identifying, onboarding, and managing third-party lead providers that support the company’s growth objectives. This role serves as the primary liaison between external lead vendors and internal teams, ensuring a smooth onboarding process, strong vendor relationships, high-quality lead delivery, and ongoing compliance.
The ideal candidate combines experience in lead generation, vendor management, procurement, or marketing with strong communication and negotiation skills. This person will play a critical role in expanding and optimizing our lead acquisition ecosystem while maintaining data quality and operational efficiency.
Key Responsibilities:
- Lead Vendor Sourcing & Relationship Management
- Research, identify, and evaluate potential lead providers that align with business objectives and quality standards.
- Conduct initial outreach, vendor qualification, and relationship-building activities.
- Support contract discussions and onboarding coordination with new vendors.
- Serve as the primary point of contact for vendor communications and ongoing relationship management.
- Conduct regular performance reviews and provide feedback to vendors regarding lead quality and performance.
- Lead Acquisition & Vendor Onboarding
- Coordinate the onboarding process for new lead providers from initial approval through launch.
- Work closely with internal teams to ensure all technical, operational, and compliance requirements are met.
- Manage onboarding timelines and proactively follow up on outstanding deliverables.
- Facilitate communication between vendors and internal stakeholders to ensure successful implementation.
- Lead Quality & Performance Monitoring
- Monitor lead quality, delivery performance, and conversion metrics across vendors.
- Identify trends, performance issues, or quality concerns and recommend corrective actions.
- Investigate rejected leads, delivery issues, and data discrepancies.
- Partner with vendors and internal teams to continuously improve lead quality and overall performance.
- Process Documentation & Operational Support
- Document vendor requirements, lead delivery specifications, and operational processes.
- Maintain organized records of vendor relationships, onboarding activities, and performance metrics.
- Support the development and maintenance of standard operating procedures (SOPs).
- Assist with process improvement initiatives that enhance operational efficiency.
- Compliance & Risk Management
- Ensure all lead providers meet company and regulatory compliance requirements before going live.
- Verify required consent documentation and lead verification standards are met.
- Monitor compliance-related metrics and address any issues with vendors in a timely manner.
Qualifications and Skills:
- Must be located in the Dominican Republic.
- Advanced English communication skills (written and verbal).
- 2+ years of experience in lead generation, vendor management, procurement, account management, marketing, or a related field.
- Experience working with lead providers, affiliate networks, lead aggregators, or similar business partnerships.
- Strong communication, relationship-building, and stakeholder management skills.
- Demonstrated negotiation skills and ability to influence outcomes through collaboration.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Analytical mindset with the ability to interpret reports, identify trends, and make data-driven recommendations.
- Preferred Qualifications
- Experience in performance marketing, lead acquisition, affiliate marketing, or customer acquisition environments.
- Understanding of lead generation metrics such as CPL, CPA, conversion rates, and lead quality indicators.
- Familiarity with CRM platforms and lead management processes.
- Exposure to lead distribution platforms, API-based lead delivery, or vendor onboarding processes.
- Experience collaborating with technical teams on operational or integration-related projects.
Work Schedule:
- Monday–Thursday: 9:00 AM – 6:30 PM ET
- Friday: 9:00 AM – 3:00 PM ET
- The schedule is subject to U.S. daylight saving time changes.
Edificio Aney Muñoz II, Tercer Nivel, Av. 27 de Febrero esq. Av. Metropolitana, Los Jardines Metropolitanos, Santiago.
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